Privacy Policy

At Anatolia Travel Solutions, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Information We Collect
We collect personal information that you voluntarily provide to us when registering on our site, booking services, making inquiries, or otherwise interacting with our services. This information may include your name, contact details, identification documents, travel preferences, payment information, and any other data necessary to provide customized travel planning, guided tours, hotel and flight bookings, travel insurance assistance, and corporate travel management services.

We may also collect certain information automatically when you use our site, such as IP addresses, browser type, operating system, browsing behavior, and cookies to enhance your user experience.

How We Use Your Information
Your personal data is processed lawfully, fairly, and transparently to:

• Provide and manage our travel and tourism services.
• Personalize and improve your experience on our platform.
• Respond to inquiries and provide customer support.
• Process payments and fulfill bookings and reservations.
• Comply with legal obligations and regulations.
• Communicate important updates related to services and policies.
• Prevent fraud and protect the security of our platform.

Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and applicable laws, we process your personal information based on one or more of the following legal grounds:

• Your consent, where applicable.
• Performance of a contract to which you are a party.
• Compliance with legal obligations.
• Legitimate interests pursued by Anatolia Travel Solutions, provided they do not override your fundamental rights and freedoms.

Data Sharing and Disclosure
Anatolia Travel Solutions does not sell or rent your personal data to third parties. We may share your information with trusted service providers, such as airlines, hotels, insurance companies, and travel partners necessary to perform the services you request. These partners are obliged to protect your personal data in accordance with applicable privacy laws.

Your information may also be disclosed if required by law, to protect your vital interests or those of another person, or to enforce Anatolia Travel Solutions’ terms and policies.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, regulatory, or business requirements. Once the data is no longer required, we securely delete or anonymize it.

Your Rights
You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or incomplete information.
• Object to or restrict the processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Request data portability where applicable.
• Lodge a complaint with a supervisory authority if you believe your data has been mishandled.

To exercise these rights, please contact us at our company address stated below.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.

Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance usability, analyze site traffic, and deliver personalized content. You may set your browser to refuse cookies; however, this may affect your ability to use certain features of our site.

International Data Transfers
Personal information collected may be processed in Turkey or in other countries where Anatolia Travel Solutions or its service providers maintain facilities. When transferring personal data internationally, we ensure appropriate safeguards are in place to protect your privacy in compliance with GDPR and other applicable laws.

Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that personal data from a child under 16 has been collected, we will take steps to delete such information without undue delay.

Changes to This Privacy Policy
Anatolia Travel Solutions reserves the right to update or modify this privacy policy at any time. Material changes will be communicated through our online platform. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information
If you have any questions or concerns regarding this privacy policy or our data practices, you may contact us by mail at:

Anatolia Travel Solutions
87 Mevlana Avenue, 4th Floor,
Antalya, Antalya Province, 07050
Turkey

Thank you for trusting Anatolia Travel Solutions with your travel plans. We are dedicated to safeguarding your privacy and providing you with excellent service.