Terms and Conditions
Welcome to Anatolia Travel Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Services Provided
Anatolia Travel Solutions offers customized travel planning, guided cultural tours, hotel and flight bookings, travel insurance assistance, and corporate travel management. We strive to provide accurate and comprehensive travel solutions tailored to your needs. However, all bookings and arrangements are subject to availability and the terms of the third-party suppliers we engage with.
2. Booking and Payment
All travel bookings, including flights, accommodations, and tours, are subject to availability at the time of confirmation. Full payment or deposit may be required to secure bookings. Payments are handled in accordance with the specific terms outlined during the booking process. We reserve the right to cancel any booking if payments are not received timely.
3. Cancellation and Refunds
Cancellation policies vary based on the service provider and the specifics of your booking. Anatolia Travel Solutions will inform you of the applicable cancellation terms at the time of booking. Refunds, if applicable, will be processed according to the provider’s policy and may be subject to administrative fees.
4. Travel Documents and Compliance
Clients are responsible for ensuring that all travel documents, including passports, visas, and health certificates, are valid and comply with all relevant regulations. Anatolia Travel Solutions is not liable for any issues arising from invalid or improper documentation.
5. Travel Insurance
While we offer assistance with travel insurance, it is the client’s responsibility to obtain appropriate coverage to protect against unforeseen events such as trip cancellations, medical emergencies, or loss of personal belongings.
6. Changes to Itineraries
We aim to honor all confirmed itineraries; however, travel plans may be subject to changes due to circumstances beyond our control, including but not limited to weather conditions, government regulations, strikes, or supplier modifications. In such cases, we will make reasonable efforts to provide alternative arrangements but shall not be held liable for any resulting inconvenience.
7. Limitation of Liability
Anatolia Travel Solutions acts as an intermediary between clients and service providers. We do not own or operate transportation, accommodations, or other service facilities. Our liability is limited to the services we directly provide. We expressly disclaim responsibility for any injury, loss, damage, accident, delay, or irregularity caused by third parties or unforeseen events during travel.
8. Use of Website
You agree to use our website for lawful purposes only and not to engage in any activity that may disrupt or interfere with the functioning of the site. Unauthorized use of our website or services may result in termination of access and legal action.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Anatolia Travel Solutions and protected by intellectual property laws. You may not reproduce, distribute, or use any such content without our explicit written permission.
10. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the Republic of Turkey. Any disputes arising out of or in connection with the use of our services shall be subject to the exclusive jurisdiction of the courts in Antalya, Turkey.
11. Amendments
Anatolia Travel Solutions reserves the right to modify or update these terms and conditions at any time without prior notice. Your continued use of our services after changes have been made constitutes your acceptance of the revised terms.
12. Contact Information
For any inquiries or correspondence regarding these terms and conditions, please contact us at our office:
Anatolia Travel Solutions
87 Mevlana Avenue, 4th Floor
Antalya, Antalya Province, 07050
Turkey
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.